Today’s Guest Post by: Mohammed Attar, Director of Case Management & ECM Solutions Follow @MAttarECM
This time of year is always a great opportunity to reflect upon everything accomplished throughout the year, and to set goals and expectations for the upcoming year. I am very proud to say that IBM Case Manager and our team has accomplished very much, highlighted by a strong Case showing at IBM Insight 2014, extension of IBM’s 3 Year Lead (emphasizing strong case management capabilities) in Gartner’s ECM Magic Quadrant, and the release of IBM Case Manager 5.2.1. But, what I am most proud of is growing base of customers we have deploying Case Manager to solve both common and new business problems they are dealing with.
However, celebrations asides, we must remain vigilant as we enter the New Year. The IBM Case Manager team will continue to relentlessly innovate and provide the best case management solution in the market – a standard you can expect from IBM. Throughout the year, I have spoken to many case management customers and business partners and discussed how IBM Case Manager can help benefit their businesses and organizations. I assure you that we are listening to your feedback and 2015 promises to be an exciting, innovative year. We are constantly refining ICM and implementing new features to help drive better business outcomes. I have no doubt that 2015 will be another big year for Case.
Look out for my Part II entry in IBM Case Manager Shared Services series early next year. It is going to be an exciting entry that really highlights the value of ICM’s Shared Services capabilities to enterprises. In addition, look for my new upcoming blog series that highlights compelling customer use-cases and how IBM Case Manager improved their businesses.
Have a safe and happy holiday season!
Share your thoughts and let’s continue the conversation. Tweet to: @MAttarECM
Mohammed Attar joined IBM in 2006 as part of the FileNet acquisition. Mohammed has over 15 years of experience in the ECM space, and is currently serving as Director of Case Management & ECM Solutions. Mohammed has extensive experience both in product development and management. Mohammed started his career as a Software Engineer focused Performance & Systems Analysis. He later spent time serving as a Product Manager over the IBM ECM Platform. In 2008, Mohammed led his first development team, and since then has continued to serve in a leadership capacity in the business. Mohammed was one of the original development managers responsible for the design, development, and delivery of IBM Case Manager. Mohammed holds a Bachelor of Science in Computer Science from California State University, Fullerton. You can follow him on Twitter @MAttarECM.