Today’s Post by: Mandeep Cheema, Content Marketing, Capture & Imaging, IBM ECM
Don’t get left behind.
There are more smartphones in the world than personal computers, and last year alone mobile computing grew by over 80 percent. Mobile computing is on the rise, and mobile document capture is the next logical step for organizations in document-intensive fields such as banking, insurance, government, healthcare and education. Mobile document capture allows employees and customers to capture documents from their point of origin and upload them whenever they want, wherever they are. There are plenty of possible use cases for mobile document capture, including loan origination processes, claims adjusters in the field, college application preparation, check-scanning applications, and delivery personnel.
IBM Datacap Mobile enables document images and photos to be taken and submitted at any time, from anywhere using cameras on smartphones or tablets. The state-of-the-art mobile interface enables users with a broad range of devices to connect to the business processes, applications and repositories that drive successful outcomes. Now, organizations can empower their customers and workers by using a ready-to-go mobile app client (downloadable at App Store or Google Play) or by using a software developer’s kit (SDK) to embed IBM Datacap Mobile capture capabilities into their mobile applications. For instance, a customer involved in a minor car accident can take photos of the damaged vehicle at the scene and upload them to their insurance company to begin the claims submission process immediately. Citizens can apply for public programs and easily submit any required documentation, such as an earnings statement or proof of employment, without visiting a service center.
IBM Datacap Mobile capture capabilities can also be deployed as part of a larger move from traditional, centralized capture to a distributed capture model. By expanding the number of available document input channels Datacap Mobile helps lessen an organization’s reliance on centralized devices such as scanners, fax machines and multi-function devices (MFDs).
IBM not only helps organizations improve efficiency and quality by enabling mobile capture, but also supports enterprise-wide deployment of captured information for use in an organization’s work processes. IBM Datacap’s capture capabilities are tightly integrated with IBM Enterprise Content Management (ECM) repositories. Once IBM Datacap performs document capture and data extraction, the various forms of input—such as medical claims, trailing loan documents or check images—all feed into the ECM system.
Click here to try IBM Datacap Mobile and begin your journey to capture documents from mobile devices and increases responsiveness.